COVID-19 Statement

Mektrax Cycling as with everyone has been following closely the health issues as they evolve around the world. In many countries the instruction is a total shut down with only essential outside movement allowed. More and more countries are adopting these extreme but necessary measures.

The sooner we do this the faster this will be under control. Never before have we needed the world to act as one, let's all do our bit. Rather than the minimum let's try to do more. We owe it to our family, friends, our amazing health services and the economy we rely on.

Of course we want to keep active, we want to stay fit and ride together but for the moment it's just not possible in the way we prefer. Let's ride virtually, stay fit, safe and give our health services the maximum support we can.

Shipping

With COVID-19 having a global effect please take into consideration extended shipping times. We are working hard behind the scenes to try and ensure your order makes it to you in a timely manner. However the health and safety of our employees comes first and so precautionary steps are in place that may slow or delay the shipping process. 

Please also refer to our shipping providers for any further information. 

Fedex

USPS

DHL

UPS

Returns

We understand that this is having a catastrophic impact on our everyday lives.

Rest assured that the satisfaction of our customers is a top priority and if not met we guarantee zero hassle returns on all of our products.

We will also be extending our return policy to 90 days.

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Additionally if you have any questions regarding your order or returns please email mekanix@mektrax.com

Precautionary Measures

Just like in a peloton this is a group effort. Together we can fight this and we advise you follow your local and national guidelines as well as checking CDC and WHO.

In an effort to slow the spread of COVID-19 practice the following precautionary steps.

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1. Wash your hands often with soap and water for atleast 20 seconds.

2. Avoid close contact with people and practice social distancing. 

3. Stay at home if you feel that you are sick.

4. Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

5. Clean and disinfect frequently touched surfaces and objects.

Stay in the Loop

As a brand and group of avid cyclists we know that everyone still wants to ride. Hopefully by now many of your local clubs and teams have started to host virtual rides on Zwift. Hopefully this is fulfilling your training needs but if not, we've got you. Members of Mektrax Cycling and its Racing Teams will be hosting a selection of rides in the coming weeks. Follow us on Instagram to keep up to date on these events. 

Together as a community we can help flatten the curve.

Thank You, Mektrax Cycling

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COVID-19 Statement

Mektrax Cycling as with everyone has been following closely the health issues as they evolve around the world. Check out important updates to our operations. 

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